Terms of service

Terms of Service

1. Overview

This website is operated by Rusty Woody. Throughout the site, the terms “we,” “us,” and “our” refer to Rusty Woody. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service, including additional terms and policies referenced herein.

These Terms apply to all users of the site, including without limitation customers, browsers, and contributors of content.

2. Online Store Terms

  • You must be at least 18 years old to purchase from us.

  • You agree not to use our products for any illegal or unauthorized purpose.

  • You may not use our website or products to violate any laws in your jurisdiction.

3. Accuracy of Information

  • We make every effort to display product details, descriptions, and pricing accurately.

  • Slight variations in wood grain, finish, or dimensions are normal due to the handcrafted nature of our products.

  • We reserve the right to correct errors, inaccuracies, or omissions without prior notice.

4. Products & Services

  • All furniture is made to order unless stated otherwise.

  • We reserve the right to limit sales of our products to certain geographic regions.

  • Prices for our products are subject to change without notice.

  • We may discontinue products at any time.

5. Orders & Payment

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.

  • You agree to promptly update your information, including email and billing address, so we can complete your transactions.

  • We accept payment via Shopify Payments, PayPal, and major credit cards.

  • We reserve the right to refuse any order placed with us.

6. Shipping & Delivery

  • Orders are shipped according to our Shipping Policy.

  • Delivery times are estimates and not guaranteed.

  • We are not liable for delays outside of our control (carrier delays, weather, customs issues).

7. Returns & Refunds

  • Returns are handled in accordance with our Refund & Return Policy.

  • Certain items (custom orders, final-sale items) are non-returnable.

8. Warranty Policy

At Rusty Woody, we stand behind the quality of our craftsmanship.

  • All furniture is covered by a 1-year limited structural warranty against defects in materials or workmanship.

  • Warranty coverage includes joints, hardware, and structural integrity.

  • Warranty does not cover:

    • Normal wear and tear (scratches, dents, natural wood color variation).

    • Damage from misuse, accidents, or improper care.

    • Exposure to moisture, direct sunlight, or extreme temperatures.

    • Unauthorized repairs or modifications.

  • Warranty claims require proof of purchase and photos of the issue.

  • Rusty Woody reserves the right to repair, replace, or refund the item at its discretion.

9. Intellectual Property

  • All content on this site (text, graphics, images, logos) is the property of Rusty Woody and may not be used without permission.

10. Limitation of Liability

  • To the fullest extent permitted by law, Rusty Woody shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the amount you paid for the product.

11. Governing Law

These Terms of Service and any agreements between you and us shall be governed by and construed under the laws of the United States.