Shipping policy
Free Shipping Across the United States
We proudly offer complimentary shipping on all orders across the United States. Every piece of furniture we craft is designed to bring natural beauty and craftsmanship into your home, and we ensure it is delivered safely and securely to your doorstep.
Your order will be carefully prepared, securely packaged, and handled by trusted logistics partners experienced in transporting large and delicate furniture pieces.
Production & Delivery Time
Because our furniture is handcrafted and made with natural wood, each piece goes through a careful crafting and finishing process before shipping.
Processing Time
• Orders are reviewed and confirmed within 1–2 business days after purchase.
• During this time we prepare production schedules, quality checks, and shipping arrangements.
Production & Standard Delivery Time
• Handcrafting and preparation: 3–5 weeks
• Shipping and transit: 4–6 weeks
This timeframe allows us to maintain the highest standards of craftsmanship and ensure your furniture arrives in excellent condition.
Secure Packaging & Protection
Furniture pieces are professionally packaged using multi-layer protection to prevent any damage during transit.
Our packaging process includes:
• Protective foam and padding around sensitive areas
• Reinforced carton or wooden crate packaging for large items
• Corner protectors and shock-resistant wrapping
• Moisture protection materials for long-distance transportation
Each piece is packaged with extreme care to ensure it arrives in perfect condition, just as it left our workshop.
Shipping & Delivery Method
Depending on the size and weight of the furniture, we use reliable freight carriers or specialized furniture delivery services.
Delivery may include:
• Standard curbside delivery
• Freight transport for large furniture items
• Scheduled delivery appointments for oversized pieces
In some cases, customers may request white-glove delivery services, which include inside placement and unpacking assistance.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with your tracking number and shipping details.
This allows you to:
• Monitor the shipment status
• Track delivery progress
• Estimate the arrival date
Our support team is always available if you need assistance tracking your shipment.
Possible Delivery Delays
While we work hard to deliver orders on time, international logistics and freight transportation can occasionally experience delays.
Due to global supply chain conditions, port congestion, customs procedures, or ongoing world conflicts and geopolitical situations, shipping timelines may sometimes be extended beyond the estimated delivery window.
If any delay occurs, our team will keep you updated with the latest shipping status and expected delivery timeframe.
We appreciate your understanding as we prioritize safe handling and secure delivery of your handcrafted furniture.
Questions About Shipping
If you have any questions regarding shipping, delivery timelines, or special shipping requests, our team will be happy to assist you.
Please contact us and we will provide detailed guidance regarding your order.